About Us
EcoSolutions is an environmental company that specialises in finding innovative and cost-effective solutions to environmental issues in urban areas. We provide a range of environmental services including, Biodiversity Surveys, Greening Reports and Pigeon Control consultations.
In addition to this, we manage the Urban Owl Box Project, now the largest project of its kind in the world. Along with the Urban Owl Box Project we conduct a number of Environmental Education programs for schools and Eco-Estates.
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There are a few options to get your order to your door (or into a tree!). We offer installation on all of our products ('Incl. installation' option). However, you are also welcome to collect the items from our offices in Randpark Ridge, Johannesburg ('Collection' option). For Gauteng clients, our lead time for deliveries and installs are estimated to be 1-2 weeks. We schedule our work according to area. Consultations are on a first come first serve basis and you will be booked accordingly on our schedule.
If you stay a little out of the hustle and bustle of the city, we can post the boxes to you via the SA Postal Service where we will provide you with a tracking number ('SA Post Office' option). *Please note that EcoSolutions does not take responsibility for late and/or lost parcels by the SA Postal Service.
Alternatively, you are also welcome to arrange a courier to collect the order from our offices. Give us a shout via email or call and we will provide you with the dimensions and the weight so that you can arrange the courier.
For collection by yourself or a courier, please give us a heads up so that we can have your order ready at the office.
For orders placed outside of Gauteng, our teams make yearly trips to provinces including the Western Cape, Mpumalanga, KwaZulu-Natal etc. If you reside in a province outside of Gauteng and have placed your order, you will be notified via email or phone call as to when our next trip to your province is expected to take place.
Refund & Return Policy
- Refunds and returns of our products can be issued within 24 hours of order placement.
- No refunds shall be issued for any installations and services that have been completed.
- Here at EcoSolutions we are very understanding and will be able to assist with your order in most circumstances.
Delivery/Shipping Policy
- EcoSolutions delivers and installs products for clients within a 50km range of our offices in Randburg, thereafter you will be charged travelling costs.
- Post office and courier services are available but are at the expense of the customer.
Office address and contact details:
Building A, Ground Floor,
Lifestyle Business Park, Lifestyle Garden Center,
Ysterhout Drive & Beyers Naude Drive,
Randpark Ridge,
Johannesburg
Tel: 011 791 7326 · Cell: 072 365 9777
www.ecosolutions.co.za · info@ecosolutions.co.za